My retainer template, refined over 4 years and 3 disputes:
1. Hour bank that doesn’t roll over more than one month.
2. Auto-renew unless cancelled 30 days out.
3. Scope creep clause with named overages.
4. Communication SLA — 24h business-day response, no weekends.
5. Payment in advance, NPR equivalent locked at month start.
6. Termination with 30-day notice from either side.
Reply if you want the full PDF — I’ll send privately.
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